{"id":86,"date":"2026-06-08T12:18:44","date_gmt":"2026-06-08T12:18:44","guid":{"rendered":"https:\/\/nuberona.com\/?page_id=86"},"modified":"2026-06-08T14:43:12","modified_gmt":"2026-06-08T14:43:12","slug":"faq","status":"publish","type":"page","link":"https:\/\/nuberona.com\/en\/faq\/","title":{"rendered":"FAQ \u00b7 Nuberona"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"86\" class=\"elementor elementor-86 elementor-47\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88ab6a6 e-flex e-con-full e-con e-parent\" data-id=\"88ab6a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dbb7683 elementor-widget elementor-widget-html\" data-id=\"dbb7683\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n\n  .page-hero .orb1 { width: 520px; height: 520px; background: #B6D2F5; top: -200px; right: -120px; opacity: .5; }\n  .faq-layout { display: grid; grid-template-columns: 240px 1fr; gap: clamp(30px,5vw,56px); align-items: start; }\n  @media (max-width: 820px) { .faq-layout { grid-template-columns: 1fr; } .faq-nav { display: none; } }\n  .faq-nav { position: sticky; top: calc(var(--nav-h) + 24px); display: grid; gap: 4px; }\n  .faq-nav a { font-family: var(--f-display); font-weight: 500; font-size: .94rem; color: var(--ink-600); padding: 10px 14px; border-radius: var(--r-xs); border-left: 2px solid transparent; transition: all .15s; }\n  .faq-nav a:hover, .faq-nav a.active { color: var(--brand-700); background: var(--brand-50); border-left-color: var(--brand-500); }\n  .faq-cat { margin-bottom: 44px; }\n  .faq-cat h2 { font-size: 1.5rem; margin-bottom: 6px; display: flex; align-items: center; gap: 12px; }\n  .faq-cat h2 .brick { width: 16px; height: 16px; }\n  .faq-item { border-bottom: 1px solid var(--line); }\n  .faq-q { width: 100%; display: flex; align-items: center; justify-content: space-between; gap: 18px; padding: 22px 4px; text-align: left; font-family: var(--f-display); font-weight: 600; font-size: 1.08rem; color: var(--ink-900); }\n  .faq-q .pm { width: 24px; height: 24px; flex: none; position: relative; }\n  .faq-q .pm::before, .faq-q .pm::after { content: \"\"; position: absolute; background: var(--brand-600); border-radius: 2px; transition: transform .28s, opacity .28s; }\n  .faq-q .pm::before { top: 11px; left: 3px; width: 18px; height: 2px; }\n  .faq-q .pm::after { top: 3px; left: 11px; width: 2px; height: 18px; }\n  .faq-item.open .pm::after { transform: rotate(90deg); opacity: 0; }\n  .faq-a { max-height: 0; overflow: hidden; transition: max-height .35s ease; }\n  .faq-a p { padding: 0 4px 22px; color: var(--ink-600); }\n\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-684b476 elementor-widget elementor-widget-html\" data-id=\"684b476\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<header id=\"site-header\"><\/header>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a717f9 elementor-widget elementor-widget-html\" data-id=\"0a717f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"page-hero\">\n    <span class=\"orb orb1\"><\/span>\n    <div class=\"wrap-wide\" style=\"position:relative;z-index:1\">\n      <div class=\"crumb\"><a href=\"\/en\/\" data-i18n=\"crumb.home\">Home<\/a> \/ <span data-i18n=\"nav.faq\">FAQ<\/span><\/div>\n      <div class=\"section-head reveal\">\n        <span class=\"eyebrow\" data-i18n=\"fq.eyebrow\">FAQ<\/span>\n        <h1 data-i18n=\"fp.h1\">Everything you need to know.<\/h1>\n        <p class=\"lead\" data-i18n=\"fp.lead\">The most common questions about how we work. If you can't find your answer, write to us and we'll be glad to help.<\/p>\n      <\/div>\n    <\/div>\n  <\/section>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f33d7e6 elementor-widget elementor-widget-html\" data-id=\"f33d7e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"section-sm\">\n    <div class=\"wrap-wide faq-layout\">\n      <nav class=\"faq-nav reveal\" id=\"faqNav\">\n        <a href=\"#general\" class=\"active\" data-i18n=\"fp.cgeneral\">General<\/a>\n        <a href=\"#proyectos\" data-i18n=\"fp.cproj\">Projects &amp; pricing<\/a>\n        <a href=\"#telecom\" data-i18n=\"fp.ctel\">Telecommunications<\/a>\n        <a href=\"#soporte\" data-i18n=\"fp.csup\">Support &amp; data<\/a>\n      <\/nav>\n\n      <div class=\"reveal d1\" id=\"faqRoot\">\n        <div class=\"faq-cat\" id=\"general\">\n          <h2><span class=\"brick\"><\/span><span data-i18n=\"fp.cgeneral\">General<\/span><\/h2>\n          <div class=\"faq-item\"><button class=\"faq-q\"><span data-i18n=\"fp.q1\">What exactly does Nuberona do?<\/span><span class=\"pm\"><\/span><\/button><div class=\"faq-a\"><p data-i18n=\"fp.a1\">We are a tech agency covering five areas: custom software development, web design, telecom (Spain only), process automation and POS with hardware (Spain only). You can hire a single service or combine them.<\/p><\/div><\/div>\n          <div class=\"faq-item\"><button class=\"faq-q\"><span data-i18n=\"fp.q2\">Do you work with freelancers and small businesses?<\/span><span class=\"pm\"><\/span><\/button><div class=\"faq-a\"><p data-i18n=\"fp.a2\">Yes, they are most of our clients. We adapt scope and budget to each case, with no impossible minimums or endless commitments.<\/p><\/div><\/div>\n          <div class=\"faq-item\"><button class=\"faq-q\"><span data-i18n=\"fp.q3\">Where are you and which areas do you serve?<\/span><span class=\"pm\"><\/span><\/button><div class=\"faq-a\"><p data-i18n=\"fp.a3\">We telework from Madrid and provide service and support worldwide for software, web design and automation. Telecom and POS are available only in Spain.<\/p><\/div><\/div>\n        <\/div>\n\n        <div class=\"faq-cat\" id=\"proyectos\">\n          <h2><span class=\"brick\"><\/span><span data-i18n=\"fp.cproj\">Projects &amp; pricing<\/span><\/h2>\n          <div class=\"faq-item\"><button class=\"faq-q\"><span data-i18n=\"fp.q4\">How do you calculate the quote?<\/span><span class=\"pm\"><\/span><\/button><div class=\"faq-a\"><p data-i18n=\"fp.a4\">After a first free conversation, we define the scope and send you a fixed quote by phases. You will know exactly what it includes and what it costs before starting.<\/p><\/div><\/div>\n          <div class=\"faq-item\"><button class=\"faq-q\"><span data-i18n=\"fp.q5\">How long does a project take?<\/span><span class=\"pm\"><\/span><\/button><div class=\"faq-a\"><p data-i18n=\"fp.a5\">It depends on the scope. A simple website can be ready in 2-3 weeks; custom software, from several weeks to months. We give you a realistic timeline from the start.<\/p><\/div><\/div>\n          <div class=\"faq-item\"><button class=\"faq-q\"><span data-i18n=\"fp.q6\">Are payment terms flexible?<\/span><span class=\"pm\"><\/span><\/button><div class=\"faq-a\"><p data-i18n=\"fp.a6\">Yes. We usually split payment by milestones or project phases. For ongoing services, we work with monthly fees.<\/p><\/div><\/div>\n          <div class=\"faq-item\"><button class=\"faq-q\"><span data-i18n=\"fp.q7\">Are the code and designs mine?<\/span><span class=\"pm\"><\/span><\/button><div class=\"faq-a\"><p data-i18n=\"fp.a7\">Of course. Once the project is finished and settled, all source code, designs and materials are yours.<\/p><\/div><\/div>\n        <\/div>\n\n        <div class=\"faq-cat\" id=\"telecom\">\n          <h2><span class=\"brick\"><\/span><span data-i18n=\"fp.ctel\">Telecommunications<\/span><\/h2>\n          <div class=\"faq-item\"><button class=\"faq-q\"><span data-i18n=\"fp.q8\">How does the telecom service work?<\/span><span class=\"pm\"><\/span><\/button><div class=\"faq-a\"><p data-i18n=\"fp.a8\">We analyse your current bill, compare offers from Spain's main operators and handle the switch for you. The study is free and with no commitment.<\/p><\/div><\/div>\n          <div class=\"faq-item\"><button class=\"faq-q\"><span data-i18n=\"fp.q9\">Which operators do you work with?<\/span><span class=\"pm\"><\/span><\/button><div class=\"faq-a\"><p data-i18n=\"fp.a9\">We work with the main national operators (Movistar, Vodafone, Orange, M\u00e1sM\u00f3vil, Digi and others), letting us offer the combination that best fits you.<\/p><\/div><\/div>\n          <div class=\"faq-item\"><button class=\"faq-q\"><span data-i18n=\"fp.q10\">Is there any cost for the study?<\/span><span class=\"pm\"><\/span><\/button><div class=\"faq-a\"><p data-i18n=\"fp.a10\">No. The study and switch management are free. We only earn if you get a better offer.<\/p><\/div><\/div>\n        <\/div>\n\n        <div class=\"faq-cat\" id=\"soporte\">\n          <h2><span class=\"brick\"><\/span><span data-i18n=\"fp.csup\">Support &amp; data<\/span><\/h2>\n          <div class=\"faq-item\"><button class=\"faq-q\"><span data-i18n=\"fp.q11\">Do you offer support after launch?<\/span><span class=\"pm\"><\/span><\/button><div class=\"faq-a\"><p data-i18n=\"fp.a11\">Yes. We offer support and maintenance plans so your website, software and infrastructure keep running and evolving over time.<\/p><\/div><\/div>\n          <div class=\"faq-item\"><button class=\"faq-q\"><span data-i18n=\"fp.q12\">How do you handle my data?<\/span><span class=\"pm\"><\/span><\/button><div class=\"faq-a\"><p data-i18n=\"fp.a12\">We comply with GDPR and the Spanish LOPDGDD. We process your data only for the stated purpose and never share it with third parties without your consent. See our Privacy policy for detail.<\/p><\/div><\/div>\n          <div class=\"faq-item\"><button class=\"faq-q\"><span data-i18n=\"fp.q13\">Do you sign confidentiality agreements?<\/span><span class=\"pm\"><\/span><\/button><div class=\"faq-a\"><p data-i18n=\"fp.a13\">No problem. We sign an NDA whenever you need before sharing any sensitive information about your business.<\/p><\/div><\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aab97d7 elementor-widget elementor-widget-html\" data-id=\"aab97d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"section-sm\">\n    <div class=\"wrap-wide\">\n      <div class=\"cta-band reveal\" style=\"background:var(--cloud-grad)\">\n        <span class=\"orb\" style=\"width:360px;height:360px;background:#fff;opacity:.14;top:-140px;right:-80px\"><\/span>\n        <div class=\"cta-band-inner\">\n          <div class=\"brick-deco\"><i><\/i><i><\/i><i><\/i><i><\/i><\/div>\n          <h2 data-i18n=\"fp.ctah\">Didn't find your answer?<\/h2>\n          <p data-i18n=\"fp.ctap\">Write to us with no commitment and we will clear up any doubt.<\/p>\n          <div class=\"hero-cta\" style=\"margin-top:32px;display:flex;gap:14px;flex-wrap:wrap\">\n            <a href=\"\/en\/contacto\/\" class=\"btn btn-lg\" style=\"background:#fff;color:var(--brand-700)\" data-i18n=\"cta.talk\">Let's talk<\/a>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-161cc45 elementor-widget elementor-widget-html\" data-id=\"161cc45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<footer id=\"site-footer\"><\/footer>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a093500 elementor-widget elementor-widget-html\" data-id=\"a093500\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<script>\n\n  window.NUB_PAGE = 'faq';\n  window.PAGE_TITLE = { es: 'Preguntas frecuentes \u00b7 Nuberona', en: 'FAQ \u00b7 Nuberona' };\n  window.PAGE_I18N = {\n    en: {\n      'crumb.home': 'Home', 'fq.eyebrow': 'FAQ',\n      'fp.h1': 'Everything you need to know.',\n      'fp.lead': \"The most common questions about how we work. 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The most common questions about how we work. If you can&#8217;t find your answer, write to us and we&#8217;ll be glad to help. General Projects &amp; pricing Telecommunications Support &amp; data General What exactly does Nuberona do? We are a tech agency covering five areas: custom [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-86","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nuberona.com\/en\/wp-json\/wp\/v2\/pages\/86","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nuberona.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nuberona.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nuberona.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nuberona.com\/en\/wp-json\/wp\/v2\/comments?post=86"}],"version-history":[{"count":1,"href":"https:\/\/nuberona.com\/en\/wp-json\/wp\/v2\/pages\/86\/revisions"}],"predecessor-version":[{"id":87,"href":"https:\/\/nuberona.com\/en\/wp-json\/wp\/v2\/pages\/86\/revisions\/87"}],"wp:attachment":[{"href":"https:\/\/nuberona.com\/en\/wp-json\/wp\/v2\/media?parent=86"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}