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FAQ

Everything you need to know.

The most common questions about how we work. If you can't find your answer, write to us and we'll be glad to help.

General

We are a tech agency covering five areas: custom software development, web design, telecom (Spain only), process automation and POS with hardware (Spain only). You can hire a single service or combine them.

Yes, they are most of our clients. We adapt scope and budget to each case, with no impossible minimums or endless commitments.

We telework from Madrid and provide service and support worldwide for software, web design and automation. Telecom and POS are available only in Spain.

Projects & pricing

After a first free conversation, we define the scope and send you a fixed quote by phases. You will know exactly what it includes and what it costs before starting.

It depends on the scope. A simple website can be ready in 2-3 weeks; custom software, from several weeks to months. We give you a realistic timeline from the start.

Yes. We usually split payment by milestones or project phases. For ongoing services, we work with monthly fees.

Of course. Once the project is finished and settled, all source code, designs and materials are yours.

Telecommunications

We analyse your current bill, compare offers from Spain's main operators and handle the switch for you. The study is free and with no commitment.

We work with the main national operators (Movistar, Vodafone, Orange, MásMóvil, Digi and others), letting us offer the combination that best fits you.

No. The study and switch management are free. We only earn if you get a better offer.

Support & data

Yes. We offer support and maintenance plans so your website, software and infrastructure keep running and evolving over time.

We comply with GDPR and the Spanish LOPDGDD. We process your data only for the stated purpose and never share it with third parties without your consent. See our Privacy policy for detail.

No problem. We sign an NDA whenever you need before sharing any sensitive information about your business.

Didn't find your answer?

Write to us with no commitment and we will clear up any doubt.